Our Teams

Born and raised in Leamington, Ontario, Richie moved to London after high school to obtain his diploma in Business Accounting from Fanshawe College. Starting his career in audit and finance, Richie transitioned to property management 8 years ago, managing properties in London and Toronto. With in-depth knowledge in residential and commercial property management, coupled with a financial background, Richie focuses on the needs of our tenants at the London City Centre to provide them with a working environment that exceeds expectations. In addition to his regular duties at work, Richie sits on the Board of Directors of the London Property Management Association, helping to educate and provide a voice to the landlord. He also enjoys spending time with family and maintains an active lifestyle through sports and fitness.

Amy has been in the property management industry for over 15 years, starting her career in Alberta and progressing through various positions. Joining Europro in 2021, working out of the Cedar Pointe management office, Amy is the first point of contact for tenants in our Barrie and North Bay portfolios. Amy’s ability to communicate and understand people has allowed her to thrive in the fast-paced property management environment. When not at the office, Amy enjoys spending time outdoors with her family and German Shepard Sally, frequently taking road trips and camping in their trailer.

Lindsey has been in the commercial real estate industry for over 17 years, accumulating extensive educational and professional experience. With a diploma in accounting, Lindsey has developed a strong background in finance and budgeting. Lindsey also obtained certifications from the NWT School of Community Government in Contracts, Tenders and Proposals, as well as Risk Management and Plan, Build & Maintain certificates. Showcasing a versatile skillset in building development, tenant construction, environmental policies, and building maintenance, Linsey has demonstrated outstanding reliability and efficiency when completing daily tasks.

Hailing from the East Coast of Canada, Veronica brings administrative expertise and a bright personality to her position as Property Manager for Europro’s Barrie office. Endowed with an International Association for Administrative Professionals Award, Veronica embodies professionalism and sound organizational skills. With a decade of experience in the industry, she believes in treating everyone fairly and keeping open lines of communication with her tenants. When not hard at work, she loves to spend time with her family. Veronica appreciates the career growth that Europro affords her and is thankful to have such a wonderful team by her side.

Heather brings over 15 years of property management experience to her role as Senior Property Manager of our Toronto portfolio. Prior to joining Europro in 2022, Heather spent time with CREIT, Colliers, Bentall, and most recently, Crown Property Management in a variety of roles. Heather oversees our 800,000 square-foot portfolio, excelling in a team setting and fostering relationships with team members, vendors and tenants to ensure our properties are in an optimal condition at every touchpoint. Outside of the office, Heather spends time with her two daughters supporting them in their various extracurricular activities.

Akiva has been in the real estate industry for over a decade, and part of the Europro team since 2018. He obtained his Bachelor of Commerce from Ted Rogers School of Management and is a Chartered Professional Accountant and a Certified General Accountant. His commitment to excellence is exhibited through his keen eye for detail as he leads Europro’s accounting team. A family man, Akiva loves travelling to the ski slopes across the country and enjoying good food with his family.

Tom attended the University of Guelph for Housing & Real Estate Management and Conestoga College for Construction Engineering Technology. Supplementing his education accolades, Tom brings over 15 years of construction management experience and 20 years of property management experience to Europro. With extensive knowledge in commercial and residential construction, Tom oversees our in-house construction team and helps manage external contractors to complete projects ranging from small building repairs to large office build-outs. Tom showcases a detail-oriented approach and exceptional problem-solving skills to plan and execute construction projects through our million square foot commercial real estate portfolio in Kitchener-Waterloo. Outside of work, Tom spends his spare time completing home renovations, making maple syrup, hiking and bowling.

As Leasing Director, Crystal Heenan is the first friendly face Europro’s Kitchener tenants see when searching for space in the tri-city area. With a decade in the industry under her belt, her reputation for transparency and kindness complements Europro’s genuine commitment to their clientele. As a strategist schooled in business, Crystal enjoys the company’s flexibility and creativity in finding solutions for their tenants’ needs. When not hard at work, Crystal relaxes with her family and friends, and spends time exploring the great outdoors. Her service-oriented skill-set makes her a cornerstone to finding and developing new relationships and fostering opportunities for Europro’s community of tenants.

With over 12 years of industry experience, Alexandra started her career as Marketing and Specialty Leasing Coordinator at Lambton Mall in 2008. Since then, Alexandra has played an integral role in driving and growing the marketing programs at Lambton Mall, including hosting numerous successful shopping and community events, guest service experiences, and enhancing the gift card program. As General Manager, Alexandra showcases a strong interest in connecting with people and understanding their needs and challenges. She excels working with tenants and building relationships within the Sarnia community, taking great pride in ensuring that each customer’s visit and experience is exceptional at every touchpoint.

Kelsey completed a Bachelor of Business Administration at Brock University and obtained a Bachelor of Science in Management from EBS Universität für Wirtschaft und Recht in Germany. Kelsey has been with Europro since 2021, starting as the Lease Administrator and later progressing into her current position as Analyst. With a motivated approach to work and a can-do attitude, Kelsey demonstrates her passion for real estate daily. Kelsey is heavily involved in all aspects of the leasing process and helping manage the parking operations at our properties across Ontario. When not at work, you can find Kelsey hanging out with her dog at the cottage with friends and family, at a spin class or reading the latest thriller and mystery novels.

An experienced marketing professional and graphic designer, Nic has led and executed marketing strategies for Provincial Sport Organizations before joining Europro. Nic obtained a Bachelor of Arts in Political Science from York University and a Postgraduate Certificate in Marketing Management from Sheridan College, while playing on their varsity soccer teams. Through analytical thinking and a team-oriented attitude, Nic takes a creative approach to depict Europro’s brand in digital and traditional platforms. Outside of work, you can find Nic at the soccer field, catching the latest movies or at stand-up comedy or music shows.

Matt joined the Europro team in 2020, helping oversee several capital projects and tenant space improvements in our million-square-foot portfolio in Kitchener-Waterloo. During his time at Europro, Matt has demonstrated a great eagerness to learn and showcased a team-first mentality, always going the extra mile. With a keen eye for detail and organization, Matt ensures all boxes are checked when completing a construction project. Outside of work, Matt enjoys spending time with family and friends while staying active playing basketball and going to the gym.

As part of the management team, Jesse comes with extensive experience in real estate investments and asset management. Since graduating from Yeshiva University in New York and obtaining his accounting designation, Jesse has worked for several large corporate real estate firms prior to joining Europro. Through his passion for real estate and his relationship-oriented style, he provides a guiding hand to Europro’s growth strategy, helping to enhance the already impressive portfolio of properties. A third-generation Canadian, Jesse has immersed himself in Toronto sports as a die-hard Toronto Maple Leafs fan and is an avid hockey player.

Born and raised in Kitchener-Waterloo, Shane’s love for facility operations blossomed at Conestoga College, where he gained certification as a Millwright and Environmental Systems specialist. With over a decade in the industry, his mandate of honesty, fairness and respect for everyone he encounters has proven to be a path to success. A proud family man, chef and outdoorsman, Shane uses his finely tuned leadership and problem-solving skills to constantly improve his KW portfolio. The respect he shows for his tenants, trades and local community make him a perfect fit for Europro’s culture of caring.

Jessica attended the Southern Alberta Institute of Technology, receiving a 3rd class Power Engineer’s certificate in addition to numerous continuing education credits. Starting her career in the oil and gas industry in Calgary, Alberta, Jessica transferred her education and previous work experience to the property management and development industry. Jessica joined Europro in 2020 as the Operations Manager at Lambton Mall. Since Jessica's arrival, she has demonstrated a comprehensive understanding of mechanical systems and superior communication skills that allow her to respond to tenant inquiries in an efficient and friendly manner. When not at work, Jessica spends time at the cottage with family, fishing and snowmobiling and loves anything sports or outdoor-related. Jessica regularly volunteers at sporting events, including golf tournaments, coaching hockey, and the Kids Sports charity.

Didi joined Europro in 2022 and serves as Europro’s Human Resource & Payroll Coordinator, working out of our corporate office in Toronto. Didi obtained a B.A Honours in Psychology from York University. After graduation, Didi owned a clothing store for four years, managing the business operations and staff. A dedicated problem solver, Didi has transitioned to working in Europro’s HR department, utilizing her people-first approach to offer a helping hand to our teams across Ontario. When not at the office, Didi loves spending time with her family and is involved in the community through volunteering. She is also an avid music lover and enjoys attending concerts.

James graduated from the University of Illinois with a Bachelor of Accounting and brings both U.S. and Canadian professional experience to Europro. With 15 years under his belt in property accounting, James possesses analytical risk assessment skills, and a problem-solving mantra that allows him to implement preventative measures to ensure issues can be taken care of in a timely manner. With keen attention to detail, James has proven to be a fantastic addition to the growing accounting department. James spends his time outside of work practicing the cello and skating at the ice rink. James is also an avid hockey and New York Rangers fan.

Katarina brings a wealth of property management experience to her position as General Manager of Tecumseh Mall and Windsor Properties. With her career beginning in the commercial and residential construction industry, she transitioned into a management role with an open-air mixed-use retail and office centre. Katarina has been an integral part of the team at Tecumseh Mall since 2010 and has paved her way by exemplifying a strong commitment to the success of tenants and business partners. She takes great pride in establishing connections and building relationships. Outside of work, Katarina enjoys relaxing with a good book and spending time with friends and family.

Shirley has been in the commercial real estate industry for over a decade, bringing extensive professional experience to her position as Accounting Manager. Graduating from Simon Fraser University, Shirley obtained her BA in Economics and has progressed through several commercial real estate firms prior to starting at Europro. Shirley leads by example, showcasing her abilities and willingness to communicate. Making an instant impact on the accounting department, Shirley is able to plan and prioritize projects to ensure they are completed efficiently. Outside of work, Shirley is passionate about hiking, rock climbing and reading good books.